Book a free demo call

Built for plumbing companies

We help plumbers never miss a call.

AI receptionist that answers & books jobs 24/7

  • 168hrs a week
  • 1week to go live
  • Freedemo call
Book a free demo call

The AEx call desk

Answer. Book. Flag.

AEx is the voice that picks up when you can't. It talks to the caller, gets the address and the problem, and decides what happens next. You only hear about the calls that need you.

Call feedTap a step to see an example of what the agent does.

Incoming call · Mon 2:47 AM

Handled by the agent1:08

  1. AgentThanks for calling Oak Valley Plumbing. What's going on?
  2. CallerA pipe burst under my kitchen sink. Water's everywhere.
  3. AgentI'm sorry. If you can reach the shutoff valve under the sink, turn it off. What's the address?
  4. Caller214 Oak Lane. Okay, the water's off.
  5. AgentThanks. I'm connecting you to the on-call plumber right now.

Emergency: burst pipe

Transferred live to the on-call plumber. Alert text sent.

Job booked

When
Tonight, emergency visit
Address
214 Oak Ln

Incoming call · Sat 9:12 AM

Handled by the agent1:34

  1. AgentThanks for calling Oak Valley Plumbing. How can I help?
  2. CallerMy kitchen drain is slow. No rush. I'm at 18 Birch Court.
  3. AgentGot it. I can have someone there Monday, 8 to 10 AM or 1 to 3 PM.
  4. Caller8 to 10 works.
  5. AgentYou're booked for Monday, 8 to 10 AM. We'll text you the details.

Job booked

Arrival
Mon, 8–10 AM
Address
18 Birch Ct
Problem
Slow kitchen drain

Booking text sent

To the caller, with the arrival window.

Incoming call · Sun 7:40 PM

Handled by the agent0:52

  1. AgentThanks for calling Oak Valley Plumbing. How can I help?
  2. CallerCan I talk to the owner? I want a quote on a new water heater.
  3. AgentHe's off for the evening. I can take a message and have him call you first thing tomorrow.
  4. CallerSure. It's Dana, 555-010-0188.
  5. AgentThanks, Dana. I've sent your message to the owner.

Message sent to owner

Caller
Dana, (555) 010-0188
About
Water heater quote
Call back
Mon morning

Not an emergency

No one woken up. Lead saved for the morning.

Example calls. Names and details are made up.

The missed call

Every missed call is a job for someone else.

Same call, same night. One version ends in voicemail. The other ends on your calendar.

Mon 2:47 AM A pipe bursts at 214 Oak Ln. The homeowner calls your number.

Voicemail

  1. Phone rings with no answer
  2. Goes to voicemail
  3. Caller hangs up without a message
  4. Calls the next plumber on the list

Job lost

AEx agent

  1. Answered right away
  2. Address and problem taken
  3. Flagged as an emergency
  4. Transferred to your on-call plumber

Job booked

Coverage

A week has 168 hours. Your office covers 45.

With office hours of Monday to Friday, 8 AM to 5 PM, nobody picks up for the other 123. The dots are the three example calls in the phone above. All three came in after hours.

45 / 168 hrs

Your office, Mon–Fri, 8 AM–5 PM

168 / 168 hrs

With AEx, every hour of every day

  • Someone picks up
  • Nobody picks up
  • Example call
  • Emergency call

Missed-call calculator

What do missed calls cost you?

Move the sliders to match your shop. The starting numbers are only examples.

5
50%
$350

Revenue at risk each month

$3,792

That's $45,504 a year, from about 11 jobs a month.

An AI receptionist picks up every one of those calls, day or night.

Book a free demo call

Every kind of call

Urgent or routine. The right next step every time.

Emergencies reach your on-call plumber in seconds. Routine jobs land on your calendar. You decide what counts as urgent, and you can change it anytime.

Call type 01Any hour

Emergency

Straight to your on-call plumber.

Burst pipes, flooding and sewer backups can't wait for the morning. The agent tells the caller what to do right now, transfers them live and texts your on-call plumber the address.

  • Live transfer to the on-call plumber
  • Alert text with the address and the problem
  • Tries the next person if nobody picks up

Call type 02Booked

Routine job

Booked into your next open window.

Slow drains, dripping faucets and running toilets. The agent gets the address and the problem, offers two arrival windows and books the one the caller picks.

  • Arrival windows from your calendar
  • Booking text to the caller
  • Notes for the tech, like gate codes
Setup

Live in one week. About an hour of your time.

We write the call script, connect your calendar and test it with you. You keep your number and switch on call forwarding when you're happy.

See the 1-week timeline

Done by AEx

  • Call script and greeting in your company's name
  • Your emergency list and on-call order
  • Google Calendar or Outlook connection
  • Test calls and tuning before launch

Day 1 kickoffDay 7 live

Beyond plumbing

Same agent. Built for your trade.

The plumbing agent is ready today. For other service businesses we build the same agent around your calls, your rules and your calendar.

See what we build

Keep going

Everything you need, on one line.

Free · 15 minutes

Book your free demo call.

Pick a time that suits you. We'll show you the agent answering a real plumbing call and walk through what setup looks like for your shop.

  • Hear the agent handle an emergency and a routine booking
  • Get a setup plan for your hours, service area and on-call list
  • Ask anything. No obligation to sign up
Loading the calendar…

Calendar not showing? Book on Cal.com (opens in a new tab)

No time that works? Leave your number and we'll call you